Lori Messer

Lori Messer is the Managing Director and Global Head of Business & Client Services at RBC Capital Markets. She leads a global team focused on delivering operational services to RBC’s clients and businesses, overseeing client engagement from onboarding to settlement, cash management, and regulatory compliance. Lori is driving a transformative agenda to simplify and optimize RBC’s operational ecosystem.

Previously, Lori served as Chief Operating Officer for Global Equities and held senior roles across Technology and Global Markets in Canada, the UK, and the US. Prior to joining RBC, she worked as a Client Relationship Manager for a Canadian pharmaceutical software firm in Argentina. Lori holds a Bachelor of Commerce from Saint Mary’s University and an International MBA from the University of Ottawa.

A champion of diversity and inclusion, Lori serves as the executive sponsor of RBC’s RWomen employee resource group, is a member of the Canadian Diversity Leadership Council, and is a founding member of RBC Academy.

Beyond RBC, Lori is active in community service. She serves on the Board of All Stars Project Inc., a national nonprofit dedicated to empowering underserved communities, and previously served as Vice-Chair of the Board of Directors at Youthdale Treatment Centers, an organization focused on youth mental health. She is also the founder of Team Tyme, a nonprofit organization that strives to make youth sports more accessible by providing financial assistance to student-athletes, while supporting their pursuit of excellence in both academics and athletics.