Duration: 1 Hour

Option 1: Monday, January 25^th at 12:00pm ET

This opening keynote session will have participant Q&A at the end of the session.

Course Description

COVID-19 is not only changing our way of life, it will hasten the arrival of a radical new future of work. While for many of us working from home has been a new and unexpected challenge - that is just the start of a much bigger transformation set to reshape the nature of business itself. In order to survive, every organization will have to virtualize.

Whether it be serving customers through digital channels or leveraging AI, algorithms and automation to ensure business continuity - we are likely to experience in the next twelve months, a decade's worth of change. Not every business will make it, but those that do will never be the same again. And for leaders, now more than ever, is a time to upgrade their capabilities, embrace new technologies, and reimagine what they do.

Mike Walsh's inspiring new keynote presentation will offer audiences an insight into the organizations and leaders that are successfully navigating this period of change, and how to create a playbook for their own transformation. Becoming future-proof is more than just about getting through the current crisis - it is about being ready for the new world that awaits us on the other side.

Learning Objectives:

• Why there is no such thing as digital disruption, just digital delivery
• Why there is no remote work, just work
• Why AI is not here to destroy our jobs, but it will change them