Michael Heffner is Appian’s Vice President of Global Financial Services and Insurance Industry Lead. Mr. Heffner is responsible for driving Appian’s growth and aligning Appian’s vision to the challenges faced by today’s financial services and insurance sector. This includes using IT to drive business value, increasing operational excellence and driving new levels of customer engagement. Mr. Heffner is a seasoned veteran who has helped organizations across the financial services industry achieve success through innovative approaches to problem solving. Prior to Appian, Mr. Heffner was Managing Director, Business Transformation at State Street Global Markets. He has also held management positions at Accenture and Charles Schwab & Co.
Mr. Heffner earned a BSBA in Economics from the University of South Carolina and an MBA with concentration in Finance from Babson College.