Jamila Alkaifi-Hercules is a Group Manager and Vice President within Enterprise Client On-Boarding and Global Tax Operations at BNY Mellon. She currently manages the Global Tax Operations Direct Services Teams, where her teams act as a client facing utility for Operations services. She represents Tax Operations for new client proposals and client due diligence visits.Jamila joined BNY Mellon in 2005 as a tax specialist in US Tax Operations. During this time she has managed both the US Tax documentation and reporting teams. In 2011, she managed the strategic team within tax focusing on US Tax direct client servicing and regulatory changes impacting US Tax services. In 2015, her oversight expanded to include Global Tax Operations client servicing. Jamila is involved in BNY Mellon’s Women’s Initiatives Network (WIN.) She is a member of the Securities Industry and Financial Markets Association (SIFMA) and is currently the chair of their Corporate Actions Section Tax Subcommittee. Jamila holds a bachelor’s of science degree from St Francis College and a master’s degree in Business Administration from Molloy College.