ICSA Annual General Meeting
The International Council of Securities Associations (ICSA) is the global organization of securities industry associations representing securities firms operating in…
On November 4-5, SIFMA’s Ops Virtual Forum gathered key industry leaders and regulators to discuss critical operations and technology issues facing financial services, including a review of COVID-19 related activities.
In addition to discussing the key drivers of change, such as regulation and technology, this two-day program also focused on areas where the financial industry continues to improve operational processes and efficiencies as well as manage risk in a digitized world.
SIFMA’s Ops Virtual Forum is available on demand through February 4, 2021.
If you are a new registrant, signing up after November 5, please contact Caitlin Sargent to register. You will receive replay access instructions within 3 days of your registration.
Already Registered? View On Demand Now.
On November 4-5, SIFMA’s Ops Virtual Forum gathered key industry leaders and regulators to discuss critical operations and technology issues facing financial services, including a review of COVID-19 related activities.
In addition to discussing the key drivers of change, such as regulation and technology, this two-day program also focused on areas where the financial industry continues to improve operational processes and efficiencies as well as manage risk in a digitized world.
SIFMA’s Ops Virtual Forum is available on demand through February 4, 2021.
If you are a new registrant, signing up after November 5, please contact Caitlin Sargent to register. You will receive replay access instructions within 3 days of your registration.
Already Registered? View On Demand Now.
Registration Rates | $299 |
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Registration Rates | $399 |
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Registration Rates | $99 |
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Member | Non-Member | Regulator | |
---|---|---|---|
Registration Rates | $299 | $399 | $99 |
On demand registration questions? Contact Caitlin Sargent | Program questions? Contact Jenessy Dominguez.
If you are a new registrant, signing up after November 5, 2020, please contact Caitlin Sargent to register. You will receive replay access instructions within 3 days of your registration.
10:00am – 11:00am
11:00am – 11:10am
Kenneth E. Bentsen, Jr., Thomas F. Price
Managing Director, Technology, Operations, and Business Continuity
11:10am – 11:20am
Jamie Wall
11:25am – 12:15pm
What are the operations priorities that drove the industry’s efforts in 2020? This panel of operations leaders will also look ahead to 2021 and beyond as they describe emerging technologies and initiatives, and how the evolution of the securities industry will transform the role of the operations professional.
Thomas Tremaine, Bob Adams, Graeme McEvoy, Claire Santaniello
Executive Vice President and Chief Operations Officer
Chief Operations Officer, Head of Operations and Services Group
Managing Director & Global Head, ISG Product Operations
Managing Director & Head of Operations
12:20pm – 12:50pm
In recent years, we have witnessed an upswing in cyber attacks, including significant breaches at many major institutions. Rachel Wilson, a 15-year veteran of the National Security Agency (NSA), is Morgan Stanley’s Head of Cybersecurity for Wealth Management. She will brief attendees on the cyber risks facing the financial sector and offer best practices for protecting financial data and assets.
Rachel Wilson
12:55pm – 1:45pm
Hear from DTCC leadership as they describe emerging technologies and initiatives, and also how the evolution of the securities industry will transform the post trade infrastructure. The panel will highlight the operations priorities that will drive the industry’s efforts in 2021 and beyond.
Murray C. Pozmanter, Ann Bergin, Lynn Bishop, Lallande de Gravelle, Michael McClain, Jennifer C. Peve
Head of Clearing Agency Services and Global Business Operations
Managing Director & General Manager, Wealth Management Services and Asset Services
Managing Director, Head of Corporate Strategy
Managing Director and General Manager of Equity Clearing and Settlement Services
Managing Director, Head of Strategy and Business Development
1:50pm – 2:20pm
Technologies, trends, and cultural norms are reshaping operations faster than ever. Ulku Rowe, former Financial Services executive turned Googler, joins Joe Seidel, Chief Operating Officer of SIFMA, to discuss the latest observations, obstacles, and opportunities that are defining the next chapter in securities operations.
Joseph L. Seidel, Ulku Rowe
Technical Director, Financial Services, Office of the CTO
2:20pm – 3:20pm
3:20pm – 3:40pm
Justin Llewellyn-Jones (Head of Capital Markets, North America, Equities & Derivatives at Broadridge) and Steve Morgan (Head of ICG Markets Operations Solutions – Secs Ops & Tech,…
Justin Llewellyn-Jones (Head of Capital Markets, North America, Equities & Derivatives at Broadridge) and Steve Morgan (Head of ICG Markets Operations Solutions – Secs Ops & Tech, Ops Tech for Clients, Metrics, Analytics and Workflow at Citi) discuss the business drivers behind the current post-trade modernization initiatives at their organizations, and how they are using technology as an enabler to drive transformation, overcome obstacles, streamline operations and unlock data.
Justin Llewellyn-Jones, Steven Morgan
Head of Capital Markets, North America (Equities & Derivatives)
3:45pm – 4:05pm
The Consolidated Audit Trail is now partially built, with several intensive phases ahead. Join a discussion of where we are and what the future is likely to bring from a resource, implementation, and compliance perspective.
William Leahey
Head of Regulatory Compliance and Wealth Management
10:00am – 11:00am
11:00am – 11:40am
Hear from the SEC, FINRA and the New York Fed as they join Ira Hammerman, Executive Vice President & General Counsel of SIFMA, to discuss current and potential key priorities as well as emerging regulatory issues facing financial services operations professionals.
Ira D. Hammerman, Vic Chakrian, Emily Westerberg Russell, Bill Wollman
Senior Vice President, Financial Market Infrastructure, Supervision Group
Chief Counsel of the Division of Trading and Markets
Executive Vice President, Head of Office of Financial and Operational Risk Policy
11:45am – 12:05pm
The volatility of March 2020 represented the most serious test for U.S. capital markets since the 2008 global financial crisis. U.S. government securities clearance and repo came under particular pressure as investors sought to bolster their cash liquidity while also seeking safety in U.S. Treasuries.
Join us for an informative session with senior leaders of BNY Mellon Clearance & Collateral Management to discuss findings from The Pandemic Stress Test, which provides new insight into how U.S. repo markets performed through the volatility.
Victor O’Laughlen, Brian Ruane
Digital Business Leader, Clearance and Collateral Management
Chief Executive Officer, Government Securities Services and Broker Dealer Services
12:10pm – 12:45pm
Explore the emerging area of digital assets. This panel will discuss the regulatory and operational considerations related to operationalizing security tokens as well as their impact on retail investors.
Grace Vogel, Emmanuel Aidoo, Thomas K. McGowan, Drew Van der Werff
Associate Director, Division of Trading and Markets, Office of Broker-Dealer Finances
12:50pm – 1:30pm
Discover the lessons learned so far at this stage of the pandemic, and the initiatives that firms are already considering to improve preparedness and resiliency. This panel will discuss Return to Office strategies and plans, how firms have enhanced Work-from-Home technologies, the digital transformations that are streamlining operations, and related global regulatory reform efforts.
Ron Lefferts, Robert Kaiser, Anthony Lichty, Amy Shanle
Managing Director, Global Leader of Technology Consulting
Managing Director, Global Head of Enterprise Change & Resiliency Office
1:35pm – 2:10pm
The digital era is also reshaping the workforce. Discover how teams are changing and the skills needed for next-generation operations. This panel will discuss the importance of building an agile organization in an evolving industry and describe what firms need to do to address the growing talent gap.
Robert Walley, Staci Sullivan, Grainne McNamara, Lori Messer, Tonya Tyson
Managing Director, Global Head of Business & Client Services
2:10pm – 3:10pm
3:10pm – 3:30pm
Financial institutions are applying artificial intelligence (AI) and machine learning (ML) across a number of areas to enhance customer experiences, personalize offerings, streamline manual processes, and optimize investment portfolios. Join us for a discussion with Bratin Saha, Vice President of Machine Learning Services, Amazon AI, to hear how financial institutions get started with machine learning and the business impacts they realize from machine learning projects. He will walk through customer examples and share an overview of AWS service offerings for AI and ML.
Bratin Saha
3:35pm – 3:55pm
Now that ongoing low interest rates and zero commissions are an everyday reality, finding ways to accelerate revenue growth to replace legacy commissions is top of mind. Many firms are looking for innovative ways to increase revenue and are exploring alternative paths.
Join the conversation as we discuss the latest trends in revenue growth.
Timothy D’Arcy, David Hoffman
Webinars, Webcasts, Virtual
Join us online for live and on-demand sessions! Participation instructions will be sent in advance of the event.
Recently, SIFMA virtually hosted its Ops Virtual Forum. With two days of presentations and events and hundreds of virtual participants, we gained insights into top-of-mind topics for market participants. Inside this note, we recap just some of what was seen and heard, including the executive view, cybersecurity, post-trade modernization and digital assets.
In this report, SIFMA and Protiviti discuss the range of issues and events accentuated by the global coronavirus pandemic and the financial industry’s multifaceted and effective response thus far.
The industry-wide business continuity test is a critical exercise that highlights our industry’s ability to operate through a significant emergency using backup sites, recovery facilities and backup communications capabilities across the industry.
In consultation with member participants, SIFMA has developed general, common considerations for financial firms as they plan for returning staff to the office to resume “normal operations” following COVID-19.
Improving technologies, bottom-line imperatives and an unexpected public health crisis have forced managers to adapt rapidly to change. In this white paper, Broadridge and SIFMA AMG examine the impact of these changes and more.
Hear from top financial operations leaders in attendance at SIFMA Ops in 2019 on how the industry is responding to the dynamic and complex environment that is reshaping operations, the customer experience and market requirements.
Explore comment letters, requests for regulatory relief, research reports and more industry resources as we navigate through COVID-19.
SIFMA is actively engaged in coordinating the effort to support a safe, secure information infrastructure, with cybersecurity resources including the Quantum Dawn exercise series.
Here are resources for the industry to maintain operational resilience, including considerations for essential personnel as well responses and unprecedented actions taken by industry regulators and more.
Interested in being a sponsor? Contact Diana Serri at 212.313.1258.
Media Inquiries
Contact Katrina Cavalli at 212.313.1181.
Media Registration
Contact Evan Grogan at 212.313.1134
Policy
View SIFMA’s official Webinar Press Policy.
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Please note: Webinar access instructions will be sent within 24 hours of the start of the Ops Virtual Forum.
Code of Conduct
SIFMA meetings and events are intended to educate and engage our members and industry participants in thoughtful conversations. Inappropriate behavior will not be tolerated. View our Code of Conduct and anonymous incident report form.
Cancellations
All cancellation requests are subject to a $25 processing fee and must be made in writing to SIFMA Conferences no later than 48 hours prior to the start of this virtual event. No substitutions or transfers will be accepted.
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